CityBlock has strengthened its senior team with the appointment of Samantha Davies as Head of Operations, as part of its ongoing growth strategy.
Samantha spent 12 years at Sanctuary Group, most recently as Operations Manager in its student accommodation business. Prior to this, she worked in social housing and hospitality before joining CityBlock in May 2018.
In a move set to further enhance CityBlock’s continued commitment to customer service and pastoral care for students, Samantha will oversee all health and safety procedures, ongoing operational budgets, resident satisfaction and partnerships with third party suppliers. Samantha will also manage the operations team to ensure all sites in CityBlock’s portfolio continue to achieve 100% occupancy.
CityBlock provides high quality purpose-built student accommodation for under and post-graduates, from both the UK and overseas. CityBlock currently has sites in Lancaster, Reading and Durham, with a further two sites due to open in Lancaster in September 2019.
Samantha said of her appointment: “CityBlock’s core values of providing excellent customer service and quality accommodation are what initially attracted me to the role. Its recent successes in the National Student Housing Awards and ANUK accreditation are testament to its hard work over the past few years and I am delighted to be joining CityBlock at this exciting time.”
Alison Bargh, COO of CityBlock, continued: “At CityBlock, it’s crucial that we have a team in place with values that match our own. Samantha had not only these, but the exact experience we needed to further develop our offering at CityBlock and ensure that we continue to offer superior levels of accommodation and support to our residents. Our accommodation has a reputation for providing a high quality of service and we know that Samantha has the skills and attitude to enable us to continue this legacy.”